Instatravel is an automated travel portal. It aims to help the hospitality sector grow their business and improve occupancy levels by promoting packages and deals.

Our group reservations service provides you with the convenience of booking rooms for groups. You can book up to four rooms online through our booking engine.

Majority of hotels allow additional guests to stay in the rooms for a charge. The number of guests allowed per room depends on the hotel, please check their room occupancy section for more details.

In the United States, children below 12 years of age typically stay in the room using the existing bedding for free. In most other countries, only children under the age of three stay for free. The age requirements differ depending on the specific hotels policies, which can be viewed in the hotel information.

The check in time differs from hotel to hotel; please refer to your confirmation email for the check-in details.

Yes, the hotel will hold your room if you arrive late because your reservation is guaranteed with a credit card. However, the hotel will only hold your room until 7:00 am the next day.

You can request for an early check-in in the special request section of the reservation page. Every effort will be made to accommodate your request; however, it is subject to availability upon arrival at the hotel.

You can pay for your reservation through Instatravel’s online payment facility.

We currently accept the following major credit cards: Visa, MasterCard, American Express and JCB Cards. These cards could be issued in India or anywhere else in the world.

This varies with the type of rate selected and the hotel selected. All Save Rate reservations are charged at time of booking, including any service fees noted in the taxes and fees section. For additional information, please refer to the hotel's individual deposit policy.

If for some reason a confirmation page does not display after you have completed your booking, please check your email account for a confirmation mail. If you haven’t received a confirmation mail, then check for an incomplete transaction mail, which will contain a link to complete the booking.

You may have not received a confirmation email, for the following reasons:

• Your Internet Service Provider may have blocked the email due to your SPAM filter settings. Please check the SPAM folder.
• We have the incorrect email address.

If you have not received a confirmation email, please send us an email requesting the same. Be sure to include the following information:

• The name the reservation was booked under.
• The hotel name and location (city).
• The check-in/check-out dates.

You receive a confirmation mail once the hotel confirms your reservation. This mail contains your personal information, reservation details and billing information. This email acts as your hotel receipt. Please print a copy of this mail and carry it with you as a form of verification.

Reservations cannot be changed online. You need to contact the hotel to change your reservations. You can find the hotel's name and contact number on the online reservation confirmation mail.

Instatravel does not enforce a standard cancellation policy on its partner hotels. So, the charges applicable will vary depending on the hotel. Please read the cancellation policy carefully before booking with a hotel.